Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide you with a 1–hour resolution guarantee with all our shared web hosting packages, meaning that each help inquiry you post is going to be replied to in only one hour maximum. Our support staff members are qualified to immediately handle any case and to supply you with well–timed information on any concern that you may have.

  • Top quality support service
  • A Top–quality Support Service

  • Our help support service is provided by a group of capable professionals which are prepared to respond to your question promptly. You’re able to speak to the tech support team team by launching a support ticket from your Online Control Panel or by sending us an e–mail. On working days, you can also contact us on the telephone or use the live chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  •’s Control Panel gives a substantial knowledge base which is integrated into all sections. In each area, you’ll find a Help press button which will load for you a selection of step–by–step online classes on how to utilize a specific element or accomplish a certain action. Additionally, we have made mini seminar movies that allows you to get a better idea of the Control Panel’s interface.