1 hour ticket response
Our team of support engineers is focused on giving fast answers to all your queries. We will review your trouble ticket the instant it has been received and will respond with a solution to your problem within less than 1 hour after the support ticket submission. In fact, our average helpdesk ticket response time is twenty minutes.
A Premium Help Desk Support Service
Our technical support team members possess immense experience in the shared web hosting sphere and are competent enough to come up with a fast solution to your problem. If, however, the situation at hand is not within the competency of a customer support engineer, the helpdesk ticket will be sent to a developer or administrator for additional assistance.
A User–Friendly Help Center Section
To help you get a quick hint on how to use a specific feature, we have integrated a truly intuitive Help Center section in our Online Control Panel. You can browse through an immense selection of web hosting account management articles and website administration articles, explore our F.A.Q. repository or watch our step–by–step video tutorials.