A live chat is a real-time way of communication between a hosting company's support team and its clients. It is an efficient way to get some info about the website hosting services or have some issue resolved since you're speaking with a live agent. The advantages of using a real-time chat service rather than calling or opening a ticket are the reduced chance of mistakes any time you exchange data such as usernames or domain names, the faster response time since the communication is live and the fact that you don't have to stay on the chat constantly - you'll be able to do something different while the representative examines the issue in question. In addition, you are able to be a part of a live chat room from any computer that is connected to the web, avoiding the telephone costs that you'll need to pay when you are calling to a different country.
Live Chat Support in Shared Web Hosting
We supply a live chat assistance service for all shared web hosting that we offer and we're able to support you with almost everything live. If you don't have an account with our company yet, we'll provide you with more details about the packages so as to help you to select the most suitable plan. If you are an active client, we can assist you with any billing or general matter and also with lots of common tech problems, for instance an e-mail address installation in a desktop e-mail client. When you can't give us a call for some reason or you're in some country where we don't have a local telephone number, our live chat is the best choice to contact us. Needless to say, some issues require additional time to examine and test, so you will need to open a support ticket to our technicians, still, we will save you time and assist you with many troubles on the chat.